{"id":53061,"date":"2026-03-13T17:43:33","date_gmt":"2026-03-13T12:13:33","guid":{"rendered":"https:\/\/delhinewswatch.com\/index.php\/2026\/03\/13\/stories-of-determination-take-centre-stage-at-the-trrain-retail-awards-2026\/"},"modified":"2026-03-13T17:43:33","modified_gmt":"2026-03-13T12:13:33","slug":"stories-of-determination-take-centre-stage-at-the-trrain-retail-awards-2026","status":"publish","type":"post","link":"https:\/\/delhinewswatch.com\/index.php\/2026\/03\/13\/stories-of-determination-take-centre-stage-at-the-trrain-retail-awards-2026\/","title":{"rendered":"Stories of Determination Take Centre Stage at the TRRAIN Retail Awards 2026"},"content":{"rendered":"
\n

TRRAIN Retail Awards 2026 Winners with Nitin Paranjpe, B S Nagesh, Ameesha Prabhu.<\/em><\/p>\n

Mumbai (Maharashtra) [India], March 13<\/strong>:<\/span> The retail industry in India is the country\u2019s second-largest employer after agriculture. For Retail Associates, a job in the sector represents financial stability, independence and the ability to support their families. Many Retail Associates come from modest backgrounds and have overcome significant challenges to build sustainable livelihoods.<\/p>\n

Some of these stories of determination and quiet perseverance were brought into focus at the\u00a014th edition<\/strong>\u00a0of the\u00a0TRRAIN Retail Awards<\/strong>, organised by the Trust for Retailers and Retail Associates of India (TRRAIN). The initiative shines a spotlight on the people who represent the face of India\u2019s retail industry every day \u2014 greeting customers warmly, resolving daily operational challenges and keeping stores running smoothly.<\/p>\n

The awards were presented at a gala evening held on March 12, 2026, at The Lalit, Mumbai in the presence of Nitin Paranjpe,\u00a0Non-Executive Chairman of Hindustan Unilever, who had kindly graced the occasion as the Chief Guest of the Ceremony.<\/p>\n

Speaking on the occasion in conversation with B.S Nagesh,\u00a0Nitin Paranjpe<\/strong>, Chief Guest at the event, said,\u00a0\u201c<\/em>I opened the first page of the \u2018I Just Did It\u2019 brochure that I got and read the foreword written by Ameesha Prabhu, CEO of TRRAIN and she ends it very well, in the end human power is the competitive advantage that retail has and I think this group of winners here demonstrates that people still make a difference.<\/em>\u201d<\/em><\/p>\n

Receiving the award on a national stage, in the presence of CXOs and stalwarts of the Indian retail industry, is a defining moment for the winners.\u00a0Industry leaders present at the ceremony included, Anuj Puri \u2013 Co-Founder & Chairman, ANAROCK; Dalip Sehgal \u2013 CEO, Nexus Select Malls; Damodar Mall \u2013 CEO of Reliance Grocery Retail; Satyaki Ghosh, CEO, Raymond Gopal Asthana \u2013 CEO, Tata Cliq Luxury; Hari Menon \u2013 Co-Founder & CEO, Big Basket; Kavindra Mishra \u2013 CEO- Shoppers Stop Ltd.; Rajneesh Mahajan \u2013 CEO, Inorbit Malls (India) Pvt Ltd.; Vineet Gautam \u2013 Founder & CEO 91 Brands, and many more,<\/p>\n

\u00a0<\/p>\n

\"Geeta
Geeta Kornani, IKEA India, National Winner Gold<\/figcaption><\/figure>\n

TRRAIN Retail Awards 2026 recognised\u00a023 individuals and 9 teams<\/strong>\u00a0from across India (<\/strong>Ahmedabad, Bareilly, Bengaluru, Chandigarh, Chennai, Delhi, Hyderabad, Kannur, Kochi, Kolhapur, Kolkata, Ludhiana, Mumbai, Nashik, Pune, Thane).\u00a0The\u00a0Individual National Winners<\/strong>\u00a0include\u00a0Geeta Kornani from IKEA India (Gold), Abhijeet Vilas Dhurve from Multiplier (Silver), and Pranjal Panday from Ready to Wear by Raymond (Bronze)<\/strong>.<\/p>\n

\"Pranjal
Pranjal Panday, National Winner-Bronze-Ready to Wear by Raymond<\/figcaption><\/figure>\n
\"Abhijeet
Abhijeet Vilas Dhurve, Multiplier, National Winner Silver<\/figcaption><\/figure>\n

Recognising collective efforts as a team by the CEOs, Human Resources teams, Sales Teams are the team awards for Customer Service Excellence by Team, HR Initiative of the year, Sales Excellence by Team. (LIST of AWARD WINNERS ATTACHED)<\/p>\n

Reflecting on the purpose behind the initiative,\u00a0B S Nagesh<\/strong>, Founder of TRRAIN, expressed that the awards were created to bring dignity to the profession. \u201cRetail associates in India work tirelessly to serve customers and support the success of retail businesses. Yet their efforts frequently go unrecognised. Through the TRRAIN Retail Awards, we aim to shine a spotlight on their invaluable contribution and build greater dignity and pride within the retail workforce,<\/em>\u201d he further added.<\/p>\n

Ameesha Prabhu<\/strong>, CEO of TRRAIN, said, the TRRAIN Awards are a platform that highlights the human stories behind India\u2019s retail industry. \u201cThe winners of the TRRAIN Retail Awards 2026 have been chosen from 200 applicants across 100 companies in 20 towns\/cities. Each entry represents a story of perseverance, growth and commitment to service. The objective of the awards has always been to recognise retail associates for their unwavering commitment to delivering exceptional customer service and for fostering a culture of service and customer centricity in the retail and service industry.<\/em>\u201d<\/p>\n

TRRAIN Retail Awards are the only awards in the country and among the few across the world which honours and recognises front line associates for excellence in customer service at a community level. With over 3000 stories received from ~130 cities in 13 years, these awards have set a benchmark for customer service and have impacted the lives of hundreds of associates, both at work and at home. Over the years, TRRAIN has recognised over 300+ retail associates for customer service excellence. IGDS a global association for department stores has adopted this award to select the best associates in the world of department stores. The award ceremonies have been held in Rome, Toronto, Tokyo, Dubai and in Seoul in 2025.<\/p>\n

If you object to the content of this press release, please notify us at pr.error.rectification@gmail.com. We will respond and rectify the situation within 24 hours.<\/em><\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

TRRAIN Retail Awards 2026 Winners with Nitin Paranjpe, B S Nagesh, Ameesha Prabhu. Mumbai (Maharashtra) [India], March 13: The retail industry in India is the country\u2019s second-largest employer after agriculture. For Retail Associates, a job in the sector represents financial stability, independence and the ability to support their families. Many Retail Associates come from modest […]<\/p>\n","protected":false},"author":1,"featured_media":53062,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[628],"class_list":["post-53061","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business","tag-business"],"_links":{"self":[{"href":"https:\/\/delhinewswatch.com\/index.php\/wp-json\/wp\/v2\/posts\/53061","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/delhinewswatch.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/delhinewswatch.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/delhinewswatch.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/delhinewswatch.com\/index.php\/wp-json\/wp\/v2\/comments?post=53061"}],"version-history":[{"count":0,"href":"https:\/\/delhinewswatch.com\/index.php\/wp-json\/wp\/v2\/posts\/53061\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/delhinewswatch.com\/index.php\/wp-json\/wp\/v2\/media\/53062"}],"wp:attachment":[{"href":"https:\/\/delhinewswatch.com\/index.php\/wp-json\/wp\/v2\/media?parent=53061"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/delhinewswatch.com\/index.php\/wp-json\/wp\/v2\/categories?post=53061"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/delhinewswatch.com\/index.php\/wp-json\/wp\/v2\/tags?post=53061"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}